Our Story is What Makes us Unique

Our Approach is Rooted in Real-life Experience & Female Consumer Insight

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Founder Lauren Cleveland was raised immersed in entrepreneurship and the restaurant industry. Long before she established the Local Restaurant Success Program, she stood beside her father on restaurant construction and remodel projects. She watched empty spaces transform into places where people would gather, celebrate, and belong, and she saw how brands were established and evolved into today’s iconic industry names.

By high school, Lauren was bussing tables. In college, she waited tables to put herself through school. Those years shaped her respect for the pace, pressure, and pride behind every shift and every guest experience.

Leadership and customer service were core values at home. Her mother, a Stephen Covey certified leadership and development consultant, taught her that strong businesses build on character, clarity, and people first thinking. Restaurants ran deep in her family too, from her sister leading a regional sales team for a national food distributor to a family owned restaurant where generations worked side by side.

After college, Lauren launched her marketing firm, EnvisionWorks®Inc, serving many various industries nationwide. But in 2018, she followed her roots and her heart, revised her entire business model, and made a defining choice to focus on servicing restaurants.

When the COVID pandemic hit, restaurants leaned on Lauren for more than marketing. They needed someone who understood operations, people, and how to pivot fast without losing their soul. That moment crystallized her purpose and formally established the Local Restaurant Success Program.

Today, the mission is simple. Help independent restaurants thrive in their local communities, lead with authentic intention, and build something that makes a difference for all!

DID YOU KNOW...

Women influence or control up to 0% of consumer purchasing decisions in the U.S. including where families dine, couples celebrate life’s milestones, & communities gather for meaningful moments.

The Local Restaurant Success Program is built on real-world insight & led by a female decision-maker who represents the restaurant’s most powerful customer demographic.

Lauren Cleveland’s female insight & out-of-the-box thought leadership is what makes The Local Restaurant Success Program unique.

Knowing how to tap into the consumer’s mindset is essential to a restaurant’s success, but true growth happens when creative operational and marketing strategies meet proven execution and trackable results.

While Lauren’s upbringing, experience, and knowledge naturally guide restaurants to succeed in their local community, the program’s full value comes to life through strategic partnerships with trusted industry service providers who are experts in their offerings.

By bringing together specialists in areas ranging from equipment installation and employee recruiting to food handling certifications, technology systems, and marketing communications, each service provider brings their expertise to the table. This collaborative approach saves restaurant owners valuable time and ultimately money. Together, we help restaurants uncover the unknown, avoid costly mistakes, & save financial headaches before they happen.

GAIN A TEAM OF TRUSTED PARTNERS DEDICATED TO PROTECTING YOUR INVESTMENT

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We partner with restaurant leaders who expect more than ideas.

Through the female consumer mindset and collaboration of industry service experts, we help you understand your local community and execute a plan that protects investments and drives long-term success.

The Origin

THE FOUNDATION

Founder Lauren Cleveland grew up around entrepreneurs and in restaurants her whole life. Her father was a general contractor who built and remodeled restaurants. Her mother was a Stephen Covey–certified leadership and development consultant.

Her sister led regional sales teams for food distributors and restaurant brands. Her family even owned a restaurant where extended family, like her grandfather, would work.

From an early age, Lauren learned early on that a restaurant is not “just a business”. It is made from people with grit and passion for their local community.

2018: A BOLD DECISION

Before 2018, Lauren led EnvisionWorks® as a traditional marketing agency serving every industry imaginable. But as internet technologies, consumer behaviors, and communication methods rapidly evolved, she knew she needed to create new trends, and not follow them.

So Lauren made a bold decision: to completely restructure her firm around four solid business pillars designed to help not only her own business grow with clarity and control, but restaurants too!

That transformation gave rise to the Local Restaurant Success™ Program, a first-of-its-kind program that brings local insights, strategy planning, expert operational marketing guidance, and local resources to restaurants in need.

Meeting the Challenge

THE RESPONSE

Then, COVID hit.

Almost overnight, everything the program had been built to do—help restaurants stay visible, organized, and profitable—became essential for survival. But Lauren quickly realized something else: no single company could provide every service a restaurant might need in times of crisis or growth.

So she built a vetted restaurant solution provider network of professionals that are located throughout the United States, the Local Restaurant Success™ Solution Partner Network.

This Network supports restaurant service providers—like POS technology to pest control, or uniforms and linen to beverage-grade carbon dioxide (CO2) and nitrogen gas solutions, so we can match the restaurant with the best solution provider to get the right help, at the right time, from partners they can trust.

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Today, as the pioneer of this kind of industry-wide program, Local Restaurant Success™ exists to give restaurant owners what they deserve most:
A better brand story, clear solutions, lower costs, and measurable growth—to help them stand out in their local community.

Between our team, our solution partners, and the restaurants we serve, you never have to face this industry alone.

We’re here to help you achieve long-term local success!

Take the next step. Let’s talk.

Time is valuable. We will keep is short and to the point to help you evalutate your situation. And, together, discuss the best way to help you gain quick wins and eliminate chaos!

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